July 23, 2005

Yeah, like I'm holding my breath...

I'm not kidding... I really got this email last Friday, after two weeks of jerking around trying to get my "fast" airfreight shipment of household goods into the country and delivered to my home.
Most of the shipment is bare essentials, like clothes for the family and toys for my children. I'm sure what's holding it all up is my toys, the computers. I'd be willing to bet they are trying to decide what additional fees they can slap me with... Oh, and I'm sure I'll end up paying to have my goods sitting at the airport in the meantime. Yeah, like I'm holding my breath...
Subject: RE: Checking in on airfreight for Christopher Brown
Dear Mr Brown
Thank you for your email and we apologise for the delay and inconvenience
caused.
Our Clearing agent has informed us this morning, that Customs stopped this
consignment on Tuesday and called for documentation, which had already been
produced once, to be produced again.

Documentation was taken to the Airport on Wednesday morning but the Customs
Officer was off sick and no one else will handle another Officers work.

The Officer is back this morning but we are not sure if he will process this
clearance today, depending on his work load. 

Our Clearing Agent will be chasing up on this again this afternoon.

Unfortunately, we have no control over Customs who are a Law unto themselves
and the more we press them, the more they dig their heels in and become
difficult.

Customs have become more and more difficult over the past year, especially
since all the new regulations were introduced on recommendations from
America due to 9/11.

Kind Regards
Posted by cbrown at July 23, 2005 9:22 PM